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Refund Policy

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General Policy

Due to the regulated nature of our products, all sales are considered final unless otherwise approved. Refunds are issued only under limited circumstances and at our sole discretion.

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Order Cancellations & Refunds

  • Orders canceled prior to shipment may be eligible for a refund; however, all cancellations are subject to a non-negotiable 25% restocking fee

  • Orders that have already been processed or shipped may not be eligible for cancellation or refund

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Refund Eligibility (Non-NFA Items Only)

Refunds may be considered for non-NFA items if:

  • The item is unused and in original packaging

  • The request is made within a reasonable timeframe of delivery

  • The return is approved in advance

Approved refunds will be issued minus a 25% restocking fee. Original shipping costs are non-refundable.

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Non-Refundable Items

The following items are strictly non-refundable:

  • Suppressors and all NFA-regulated items once ATF paperwork has been submitted

  • Any item that has been used, installed, or modified

  • Ammunition where prohibited by law

  • Special order or custom items

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NFA / Suppressor Orders

All suppressor and NFA item sales are final once required paperwork has been submitted to the ATF.

  • These orders are non-cancelable and non-refundable after submission

  • ATF processing times, delays, or denials are outside of our control and do not qualify for refunds

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Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must notify us within 48 hours of delivery.

At our discretion, we may:

  • Issue a replacement, or

  • Provide a refund if a replacement is not available

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Manufacturer Warranties

Certain products may be covered by a manufacturer’s warranty.

  • Warranty claims must be handled directly with the manufacturer

  • We do not provide warranty service or guarantee manufacturer claims

  • Warranty-related issues are not grounds for refunds through us

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Refused or Undeliverable Orders

Orders that are refused or returned due to incorrect information will be:

  • Subject to a 25% restocking fee

  • Deducted for any additional shipping costs incurred

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Refund Processing

Approved refunds will be issued to the original payment method within a reasonable timeframe after the returned item is received and inspected.

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Return Authorization Required

All returns must be approved in advance. Unauthorized returns will not be accepted or refunded.

This version:

  • Matches your Terms & Conditions

  • Protects you legally

  • Clearly enforces your 25% fee

  • Separates refunds vs warranties (important for suppressors)

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